Bilingual tech support English & Spanish · Remote

Tech acting
weird?

Get friendly, one-on-one help with the devices, apps, accounts, and digital problems that are currently testing your patience.

No jargon Olympics. No judgment. No pretending “have you tried turning it off and on again?” is a complete service.

HELP_DESK.EXE ACCEPTING PROBLEMS

> describe_the_chaos

We’ll translate the problem, explain the options, and help you get unstuck.

  • 01 Connect
  • 02 Diagnose
  • 03 Fix

TECH HELP / WITHOUT THE TECH ATTITUDE

01 / Services & pricing

Pick your level
of tech chaos.

Simple flat-rate sessions for everyday problems. If your issue needs something more involved, you’ll know before any extra work begins.

QUICK FIX30 MIN

$49

One focused problem

  • Email or account troubleshooting
  • App setup and settings
  • Printer or Wi-Fi triage
  • “Where did that file go?”
Book a quick fix ↗
NEW DEVICE SETUPUP TO 90 MIN

$129

Start clean, not confused

  • Computer, phone, or tablet setup
  • Accounts, updates, and essentials
  • Data transfer guidance
  • A quick tour before we leave
Book device setup ↗

Remote support is included. Any paid software, hardware, replacement parts, or third-party services are separate and always discussed first.

02 / What I can help with

If it has a screen, a password, a settings menu, or an unreasonable number of notifications, it probably belongs here.

01

Devices & setup

Computers, phones, tablets, printers, Wi-Fi, accessories, updates, and new-device setup.

02

Accounts & apps

Email, passwords, cloud storage, video calls, subscriptions, and software that has chosen violence.

03

Files & photos

Backups, transfers, organization, storage cleanup, and finding the thing you definitely saved somewhere.

04

Digital confidence

Patient walkthroughs, safer settings, scam awareness, and learning how your tech actually works.

03 / How it works

Three steps. Zero support-ticket purgatory.

From “why?” to
working.

  1. 01

    Tell me what’s happening

    Use the booking button and send a short description of the problem, your device, and a few times that work.

  2. 02

    We connect

    I’ll confirm the session and send simple instructions for a phone, video, or remote-support appointment.

  3. 03

    We sort it out

    We’ll work through the issue together. You’ll understand what changed before the session ends.

04 / Book a session

Ready to make
the tech behave?

Tell me what’s wrong, what device you’re using, and when you’re available. I’ll reply with the best session option and a confirmed time. Help is available in English and Spanish.

Book tech helphello@touchgrassdigital.comBooking opens your email with the useful questions already filled in.
A useful heads-up: Tech Help is for everyday personal technology support. It does not include data recovery, hardware repair, business IT administration, cybersecurity incident response, or anything involving your password being shared.